Alerts

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1
1 critical
Acknowledged
1
Someone is on it
Resolved
1
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Meta Ads stopped sending conversions

Workspace · Oct 29

Critical Disconnected vs Connected
Run Hero crash-free users fell below 99%

Run Hero · Oct 21

Critical 98.7% vs 99%
AdMob connection needed reauthorising

Workspace · Oct 9

Critical Disconnected vs Connected
Nothing needs attention
Meta Ads stopped sending conversions
Workspace · Meta Ads connection
Critical

The access token expired. Spend still syncs but conversions do not, so Meta Ads ROAS is understated until it is reconnected.

Actual
Disconnected
Expected
Connected

Timeline

  1. Triggered, notified in-app, email Oct 29
  2. Acknowledged by John Doe
  3. Resolved
Rule: Integration disconnected
Open Meta Ads
Run Hero crash-free users fell below 99%
Run Hero · Crash-free users
Critical

Crashes rose after version 2.3 shipped on Oct 20. Reviews mention a freeze on the boss stage.

Actual
98.7%
Rule limit
99%

Timeline

  1. Triggered, notified in-app, email, slack Oct 21
  2. Acknowledged by John Doe
  3. Resolved
Rule: Crash-free users below target
Open Store health
AdMob connection needed reauthorising
Workspace · AdMob connection
Critical

Reconnected the same day, and revenue data was backfilled.

Actual
Disconnected
Expected
Connected

Timeline

  1. Triggered, notified in-app, email Oct 9
  2. Acknowledged by John Doe
  3. Resolved
Rule: Integration disconnected
Open ad revenue
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